As I’m writing this there’s a new TSA Knives Storefront being uploaded. I’ve been promising this for quite some time and I finally hit the upload button today. The old storefront has been up since 2008 and was long overdue for an overhaul.
I’m hoping things work smoothly but as with any new release, I’ll anticipate some bumps. Bear with me. The latest glitch just about sent me over the edge. All of the products were loaded in the store and I went back to proof a few of them. I found out that any word that had the “&” symbol in (S&M) was showing up as “S &M“. Sooo… I opened every item in the store and tried to correct all of them. No doubt I’ve missed a few and I still have to patch the hole in the ceiling where I hit the roof.
Hopefully, you’ll find the new site user friendly. I really like the fact the pictures are larger and appear to be sharper.
You’ll also find a basic blog on the storefront. I have every intention of keeping this blog going as well. The store blog will be used to point out store related info and I’ll probably share more field trip info here.
My one request is that you set up a new account in the store. In the upper right hand corner of the home page is the little ‘search’ magnifying glass and to the right of that is a little figure of a head. Just click on the head and you can get things going.
Let me explain why registering is important. First, it makes placing an order a whole lot easier for you. All the basic info is stored and you simply log in and off ya go. On my side of the equation, if someone calls in an order or requests a change, it is also much easier for me. One of the problems I’ll occasionally run into is if I have to manually enter an email address. There’s no spell check to tell me if I’ve entered it incorrectly.
You also can’t believe how important phone numbers are. If there is a problem with delivery (especially overseas) I’m told the phone number is huge help tracking down a recipient. Also, it makes it much easier for me to contact someone. Lets say I screwed up entering an email address (as mentioned above). If I have a phone number at least I can get in touch. Just this morning a customer called trying to make a payment. They had a restricted phone number that didn’t show up on caller ID so I had no idea who was trying to reach me. My phone service blocks restricted numbers so my phone doesn’t ring. Fortunately he left a message with the invoice number and I did some backtracking and found his number on his invoice.
Anyway…. hope you like the new ‘look’ and everything goes smoothly!!!